Access to digital resources: functionality and services
When implementing a digital library like Gallica
, a range of functionality is developed to provide users with services that are suited both to their usage patterns and to the types of resources that can be consulted services adaptés à la fois à leurs usages et aux types de documents consultables.
Functionality and services
The term “functionality” refers to computer applications developed by BnF.
The term “service” refers to the range of services provided to users via these computer applications.
Functionality is developed in order to provide users with appropriate services.
This functionality can be broken down into major families corresponding to specific uses:
1 - Search: search engines, simple and advanced search, modules for refining search results, sorting and filtering results, etc.
2 - View: document display modes (image mode, text mode, zoom, mosaic mode, full screen mode, raw text, etc.), document browsing modes (by page, by table of contents, by thumbnail image, etc.), document text searches, etc.
3 - Personalization: creating a personal area, filing documents in folders, applying labels (or bookmarks) to document pages, configuring display preferences, saving searches, etc.
4 - Contribute and exchange: at a time when both technology and Internet use are evolving, digital libraries must also evolve towards the provision of services that enable users to contribute (e.g. by correcting OCR-generated text) or use data from other sites (widgets, mashups, etc.). These types of services are under consideration.
It is important that the development cycle for online services related to digital resources include the assessment by users of existing services and explore user expectations in relation to new services. BnF regularly carries out usage studies and audience surveys by way of online questionnaires, individual interviews, and focus groups, often in conjunction with specialist external companies. The findings of such studies are documented in highly detailed and instructive reports.